Alden Lai is a PhD Candidate in Health Policy and Management (organizational behavior focus) and Sir Arthur Newsholme Scholar at Johns Hopkins University. His research focuses on organizational cognition and workforce issues in public health and health care. He investigates the ways health care professionals and managers think and act in the face of complexity, ambiguity, opportunities, and threats when delivering care, and how these processes contribute to organizational performance. He is also interested in how health workers derive meaning and foster resilience in their jobs so as to address training, burnout, and retention issues. Some of his current research includes: the use of futuristic thinking to avert unwanted safety events in primary care; medical error recognition and detection processes among health care professionals; and developing programs to enhance job satisfaction, performance, and team work for high-performance primary care.
At Johns Hopkins, Alden collaborates with faculty at the Bloomberg School of Public Health and Carey Business School to teach executive education as well as graduate and undergraduate students on health care management and leadership, patient safety and quality improvement, and health policy.
Alden has worked with research institutions, federal and state governments, and health care systems across Asia and Europe. His professional experiences include being an education researcher for a health system, human capital management consultant, and strategist at a social enterprise. He was also Visiting Fellow at Fukushima Medical University (Japan) and Ho Chi Minh City Medicine & Pharmacy University (Vietnam), Chair of the Early Career Researcher Division at the European Health Psychology Society, and an executive board member of the Health Care Management Division at the Academy of Management.
Alden received a Master of Public Health from the University of Tokyo as a Japan Monbukagakusho Scholar, and a Bachelor of Arts in Psychology from the National University of Singapore. In 2018, the Johns Hopkins Bloomberg School of Public Health awarded him the inaugural Show Chwan Scholarship in Health Care Management.